Customer satisfaction is our priority. If you are not satisfied with your purchase, please review our return guidelines.

1. Eligibility: Returns are accepted within 7 days for unused and unopened items in original packaging.

2. Return Process: Contact our support team to initiate a return. Return shipping costs are the customer’s responsibility unless the product is defective or wrong.

3. Refunds: After item inspection, refunds are processed within 3-7 business days. Refunds are made to the original payment method.

4. Non-Returnable Items: Opened software, consumables, or items with physical damage not due to transit are non-returnable.

For returns, email info@mrvuae.net or call our support lines.